Sage CRM is different than other top tier CRM applications. Sage CRM is a web-based application that is physically installed on servers that the client either owns or controls, allowing them to have a lot of freedom when it comes to customizing the application. It is also a powerful platform that can be easily integrated with other databases or applications and used to manage non-typical CRM information. You can readily apply various tweaks and adjustments to Sage CRM that other CRMs either simply cannot allow for or make difficult. Sage offers integrations with the line up of Sage accounting solutions, but you can integrate it with any system that is ODBC compatible. The single most powerful feature of Sage CRM is its ability to control processes. Sage’s workflow engine and escalations features are very flexible and, when used properly, almost guarantee the success of a CRM strategy. Whether your requirements are basic or very sophisticated, Sage’s easy-to-use interface makes it a great option for your ongoing CRM strategy.
If you are new to Sage CRM, below is a short (4 min) video introduction.