Beyond our internal team of Sage CRM technical experts led by Vivek, our projects can involve external technical resources from the Sage community. Below is a short listing and brief description of some of these groups that can get involved in our projects.
The CRM team at Greytrix assist us in many ways. Greytrix are the largest Sage CRM development partner in the global Sage CRM community. We normally engage Greytrix for any data conversions and we often use their integrations with accounting systems. I am particularly fond of Greytrix’ wonderful integration with Sage 100.
CRM Together is a leading development partner for Sage CRM. We often use their Crystal Viewer, MobileX, and Accelerator solutions in our projects. We use MobileX and Accelerator internally as well.
FitzPatrick Controllership & Administrative Services Inc. (FCAS). We designed the integration to the CDN edition on Sage 50 in conjunction with FCAS and the crack development team FCAS manage that integration component of our Sage 50 CDN projects.
David Gelula, Gelula Consulting. David is a man of many talents. For our projects that involve the integration between Sage CRM and Sage 300, David is normally brought in to configure and/or troubleshoot the integration.
The Sage CRM support department is an instrumental part of our system. Just like end using companies, we also sometimes need to call support. Whether it is to report what might be a bug or just to get an informed opinion, the support team is hugely important to us.