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We are the leading Sage CRM project management company in North America

Since opening for business in 2004, managing Sage CRM projects has been the exclusive purpose of Dan Cousins & Associates Inc. This singular focus over the past 13+ years gives us a unique and experienced perspective. We are exceptionally effective at making projects successful and have a methodical, proven approach. From designing strategies and workflows that make sense to following through with proper training, we are your best option for Sage CRM direction and support.

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Read some of our blog posts below:

Top 5 CRM Software Solutions for the SME Market

When a small business wants to empower their team to grow and thrive, they start looking for CRM software solutions. Why? Because a feature-rich CRM will give your team all the tools necessary to collect, process and analyze customer data from a variety of sources (e.g., website visits, phone calls, emails, and social media). In today’s post, we’re going to dive into the top five CRM software solutions for small businesses (6 to 150 users). You’ll learn about their features and gain enough knowledge to deeper evaluate which particular solution will work best for your team. Read more.

 

Sage CRM MailChimp Integration Guide

MailChimp is an email marketing solution that’s integrated with Sage CRM to let you create online campaigns, send emails, and track results. Learn more about on how to integrate MailChimp with your Sage CRM account. Read more.

 

Sage CRM Marketing Automation: What to Know

Small businesses still rely on strategic marketing automation to attract, retain and engage with customers. Finding ways to make your company efficient is the key to lower overhead, larger profit margins, and less mindless work. Sage CRM marketing automation serves as an integral key to your overall strategy… if you know how to use it. Read more.

 

How Sage CRM Helps Improve Your Customer Retention Rate

Without someone willing to pay, you don’t have a business. These people who give you money are called customers. They decide whether or not your doors stay open. If you improve your customer retention rate, you’re keeping customers happy for as long as possible. In this blog post, we will explain how Sage CRM helps improve your customer retention rate. Read more.

 

Extending the Default Sage CRM 100 Integration to Sage CRM

Sage 100 offers an out-of-the-box integration to Sage CRM. Effectively, this allows CRM users to launch Sage 100 screens from within Sage CRM. But be aware that we can extend the integration to do much more. Read more.

 

Support for Sage CRM

Support for your Sage CRM software can come in various forms, so let’s review the options. Read more.

 

Sage 50 Integration

Sage 50 integrates with Sage CRM, a very practical communications system for your customer-facing staff. When we bring up a company record in Sage CRM, users can see the YTD and LYTD sales values as well as the date of the last order or invoice. CRM users can also view Order and Invoice history including the line item details for those transactions. The integration between Sage CRM and Sage 50 was created using the software developer’s kits (SDKs) for both Sage CRM and Sage 50. Watch the video.

 

CRM Together interview with Dan Cousins

In the interview below, CRM Together invites Dan to join them for a webinar to give an inside track of how his clients use CRM Together’s third-party solutions for Sage CRM on a daily basis. Watch the video.

 

Planning for Sage CRM

In the video embedded in this blog, we outline our approach to planning for and deploying a Sage CRM project. The video will also clarify the human resources your organization will need for your project to be successful. Watch the video.

 

Reasons for Partnering with DCAA for Sage CRM

Sage CRM is a practical solution with a stable future. It might not make sense for your firm to develop an internal proficiency with Sage CRM. However, what does makes sense is to have an answer when your Sage 100 clients and prospects ask about it. Watch the video.

 

Sage CRM Training

When implementing Sage CRM, there needs to be comprehensive training in order for everyone involved to grasp how the system functions. It is our responsibility to, not only design your system with you and build it out but also to provide adequate training to ensure your group receives the very best return on your investment in Sage CRM. Sage CRM training takes time, but we are happy to work with you to make sure your staff understands the platform comfortably.. Read more.

 

Sage 100 CRM Integration

In the video embedded in this blog, we outline the options you have for Sage 100 CRM integration with Sage CRM. By connecting the 2 applications, Sage CRM users can view Sage 100 accounting data AND create orders from Sage CRM that feed into Sage 100. Watch the video.

 

Service & Equipment records in sage CRM

Managing Equipment and Service Records in Sage CRM

Many of the projects that we’ve implemented use Sage CRM to manage equipment and service records. That might not be the first thing that comes to mind when you think of what is usually tracked within a CRM system, but managing service records in Sage CRM is a surprisingly easy and flexible solution. Watch the video.

 

DCAA-practical-dashboards

Practical Guide to Sage CRM Dashboards

Sage CRM dashboarding allows us to compile multiple sets of results or reports onto a single screen. In this article and video, we will guide you through a use case scenario of practical dashboards. Here’s our guide.

 

sage-crm-pricing-DCAA

Is Sage CRM a good fit for small enterprises?

Well, It depends on how we quantify small enterprise.  Sage CRM is ideal for companies that need to streamline processes between departments or provide customer-facing staff with financial information, including the ability to create orders through the Sage CRM interface that pass through to the Sage accounting system. Read more.

Sage CRM vs Salesforce.com

Sage CRM vs Salesforce.com

We have recently won a couple of projects from clients who were also considering Salesforce.com. Salesforce dominates the CRM industry, so why did they decide to use Sage instead? Find out inside.

 

Sage CRM Outlook Integration with Accelerator

Accelerator is a third-party application that radically changes the Sage CRM user experience, integrating the Sage interface directly into Outlook for ease of use. Learn more.

 

Crystal Reports For Sage CRM

Looking to access your customer data directly form Sage CRM? Crystal Reports for Sage CRM allows you to do that. Learn more.

funding for sage crm training

Funding For Sage CRM Training

Looking for funding for Sage CRM training? Recently one of DCAA’s new clients applied for the WIPSI program to help cover costs. Learn what they did, and how your growing company can too. Plus, get templates for your application. Learn more.

email marketing for sage crm

Email Marketing For Sage CRM With MailChimp

With support and a nice integration, email marketing with Sage CRM makes a lot of sense for businesses today looking to connect with more clients and customers in a cost efficient way.

Learn more about the tips and benefits about email marketing for Sage CRM with MailChimp expert and Markitors CEO, Brett Farmiloe.

sage crm mobile device access

Sage CRM Mobile Device Access

What are your options when it comes to Sage CRM on mobile devices?

Well, Sage CRM mobile device access is complicated. Let’s make it less complicated by separating out your 3 Sage CRM mobile device access choices.

what sage crm can do

A Quick Guide to What Sage CRM Can Do

Sage CRM is a very useful tool for businesses because it’s completely configurable and open-ended. Businesses can change it up however they want so it does exactly what they need it to. With all its capabilities, it’s not always obvious exactly what Sage CRM can do for you.

Read more about what Sage CRM can do for your business.

sage crm marketing features

An Introduction to the Sage CRM Marketing Features

People often ask how Sage CRM can help them with their marketing efforts. While everyone has different needs when it comes to marketing their business, Sage CRM can help with a multitude of them. See how the Sage CRM marketing features can help you promote what you do.

Read more about the Sage CRM marketing features.

sage crm's outlook integration

Organize Your Communications with Sage CRM’s Outlook Integration

Thanks to Sage CRM’s Outlook Integration, filing and finding important communications can be done quicker and easier than ever. With multiple options for how to organize emails, you can find the method that works best for you.

Learn more about how Sage CRM’s Outlook Integration helps with organization.

Sage CRM Training and Implementation

Sage CRM Training and Implementation With DCAA

It takes time to fully understand and implement a Sage CRM system. We’ll work with you every step of the way to help you design your system, build it, and train those who will be using it. Work with us when going through the process of Sage CRM training and implementation.

Learn how we will help you get started with your Sage CRM.

DCAA is Heading to TPAC 2017

DCAA is Heading to TPAC 2017

For 15 years, the Third Party Advantage Conference has showcased development partner products that work with Sage CRM and Sage 300. This year’s event runs April 9-11, and DCAA will be there to chat with you and answer your questions.

Here’s more on what to expect at TPAC 2017.

Integration with Sage 300

HRMS Launching Integration with Sage 300 Payroll

HRMS for Sage CRM will soon include a new integration with Sage 300 Payroll. It will again be a read only integration with payroll showing check history under the Employee listing in Sage CRM.

Learn more about Sage CRM’s upcoming integration with Sage 300 Payroll.

Sage CRM's Customizable Workflow Engine

Sage CRM’s Customizable Workflow Engine

Company organization and communication is important, especially when it comes to the flow of tasks through a department or between multiple departments. You might already have a system when it comes to how things work in your company. What if bringing in a new workflow engine throws off your groove? That’s not something you need to worry about with Sage CRM’s Customizable Workflow Engine.

Learn more about how Sage CRM’s Workflow Engine can help your business.

Sage CRM as a Communication Tool

Sage CRM as a Communication Tool

Every company is different and each has their own way of doing things. Something that can be said for each, though, is they all need a way to communicate across the different departments and levels. Using Sage CRM as a communication tool, it will be easy for staff to keep track of all of the messages and appointments that pass through each employee.

Read more about how you can use Sage CRM as a communication tool.

Sage CRM Website Integration

Sage CRM’s Website Integration

Having some sort of form on your website is common these days. Where does your form go once it’s been filled out, though? Do you have a quick and easy process in the back end? Thanks to Sage CRM’s Website Integration, handling inquiries behind the scenes is very practical. With this feature, you’ll have all the tools necessary to make everything run smoothly for your business.

Take a closer look at Sage CRM’s Website Integration.

Sage CRM's HR Module

What You Can Do With The Sage CRM HR Module

If you are looking for a way to organize your employee information, look no further than Sage CRM’s Human Resources Management System, or HRMS for short. This HR Module provides a broad range of functionality that is easy to use and can be configured to fit the needs of your company. In this article, you’ll learn more about what you can do with Sage CRM’s HR Module.

Read More about the Sage CRM HR Module

5 most frequently asked questions about sage crm

5 Most Frequently Asked Questions About Sage CRM

5 Frequently Asked Questions About Sage CRM

You need a way to organize different aspects of your business, so you’re considering using a CRM.  Well, meet Sage CRM, a software application that you can use to organize how information flows through your business.  To give you a little more information, we’ve compiled the 5 most frequently asked questions about Sage CRM.

Take a look at Sage CRM FAQs